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resume [2014/05/16 11:40]
gregg updating years of experience
resume [2016/06/23 13:56] (current)
gregg reorg/reformat - general cleanups
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 ====== Career ====== ====== Career ======
-===== Goals & Overview ​===== +===== Background Summary ​===== 
-Specializing in enterprise computing level support ​and solutions, since 1995 I've helped organizations streamline IT systems ​management, ​and lower overall operational costs. On operating system platforms ranging from Linux, Solaris, Apple Macintosh, Microsoft, Novell & SCO.+An experienced network ​and systems ​engineer with exposures spanning across both public ​and private sectors.
  
-Within IT structures I've successfully introduced cultures that embrace kaizen principals; continuous improvement of processes. This has proven to enable rapid assimilation of new technologiesfacilitate stronger organizational communications, and has dramatically strengthen an organization'​s competitive edge.+Professional portfolio includes GoogleMicrosoft, Adobe, Nike, Sony, NWEA, The Yoshida Group, OIA, Northwest Information Services, RenTrak, and various Pacific Northwest city, tribal, and county government agencies.
  
-I am a time-proven quick learner seeking positions exploiting my professional traits as a polymathic systems administratorwith experience on dozens of computing platforms ​and hundreds of related services. I currently seek to position myself as a team-leadwhere the introductionor furthering, of departmental transparency enables a primary focus in information systems: +==== Specialties ==== 
-  * Process automation +  * Two decades supporting software development,​ hardware development, and business operations 
-  * Service virtualization +  * Very experienced with networkingdata storageand fault-tolerant 24x7 services 
-  * Performance optimization+  * Highly skilled ​in Linux servers and Open Source Software 
 +  * Experienced with high performance compute server farms and job queuing systems 
 +  * Proven management and team leadership skills, in environments with multiple responsibilities 
 +  * Improving efficiency while reducing costs, by leveraging systems automation and business process development
  
-The goals include enabling organizations to successfully:​+==== Core Competencies ====  
 +  * Infrastructure Assessments 
 +  * Datacenter Design & Management 
 +  * Systems Monitoring & Automation 
 +  * Server & Service Virtualization 
 +  * Performance Profiling 
 +  * Managed Hosting 
 +  * Technical Documentation 
 + 
 +===== Career Goals ===== 
 +Continue to successfully introduce cultures embracing kaizen principals; continuous processes improvement. Which enables an organization to rapidly assimilate new technologies,​ strengthen inter-departmental communications,​ and further hone a competitive edge. 
 + 
 +Past projects ​include enabling organizations to successfully:​
   * Design, merge & migrate systems   * Design, merge & migrate systems
-  * Ensure service stability, and strong ​security+  * Ensure service stability, and strengthen data security
   * Integrate VoIP, T1, and analog voice services   * Integrate VoIP, T1, and analog voice services
-  * Develop ​and implement ​sound documentation and communication ​processes +  * Collaboratively design ​and implement ​IT related business ​processes 
-  * Design, document and automate processesinventory, ​naming schemes, equipment labeling, configuration, ​auto-build/​deployment, ​and monitoring/on-call goals.+  * Design, document and automate ​tools and processes ​supporting equipment ​inventory, ​identification, configuration, ​automated-build/​deployment,​ monitoring, and business ​on-call goals.
  
 ====== Experience & Skills Details ====== ====== Experience & Skills Details ======
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 |  4  |Direct-report capacity of supervising junior-level employees| ​ |  4  |Direct-report capacity of supervising junior-level employees| ​
 |  5  |Use and administration of SUN 450's (employer) & UltraSPARC workstations (personal)| |  5  |Use and administration of SUN 450's (employer) & UltraSPARC workstations (personal)|
-|  ​11  ​|Auditing security of information systems; developing business policies and processes; managing linux workstations| +|  ​12  ​|Auditing security of information systems; developing business policies and processes; managing linux workstations| 
-|  ​13  |SAGE “Senior Systems Administrator” skill level; key personnel managing multiple IS/IT systems within multiple organizations;​ providing 24/7 on-call technical support to Asia, Europe & US offices (not just emergencies);​ use and administration of WiFi-based LAN & MAN technologies| +|  ​14  |SAGE “Senior Systems Administrator” skill level; key personnel managing multiple IS/IT systems within multiple organizations;​ providing 24/7 on-call technical support to Asia, Europe & US offices (not just emergencies);​ use and administration of WiFi-based LAN & MAN technologies| 
-|  ​14  ​|Managing T1, analog & VoIP/​SIP/​IAX2 telephony solutions (years with VoIP); domestic & international business travel| +|  ​15  ​|Managing T1, analog & VoIP/​SIP/​IAX2 telephony solutions (years with VoIP); domestic & international business travel| 
-|  ​15  ​|Engineering & managing virtual and cloud computing environments,​ including XEN, ZEN, OpenVZ and VMWare GSX, ESX, Server & Workstation| +|  ​16  ​|Engineering & managing virtual and cloud computing environments,​ including XEN, ZEN, OpenVZ and VMWare GSX, ESX, Server & Workstation| 
-|  ​16  ​|Systems design, construction,​ maintenance with workstation and network-level hardware & software; managing linux servers, routers & firewalls in production environments;​ ethernet & token-ring LAN, fiber-based MAN, T1 & DSL-based WANs| +|  ​17  ​|Systems design, construction,​ maintenance with workstation and network-level hardware & software; managing linux servers, routers & firewalls in production environments;​ ethernet & token-ring LAN, fiber-based MAN, T1 & DSL-based WANs| 
-|  ​20  |Use & administration of general PC (x86) & Apple Macintosh hardware. (up to forty-eight processor cores)|+|  ​21  |Use & administration of general PC (x86) & Apple Macintosh hardware. (up to forty-eight processor cores)|
  
 ^  YEARS  ^  EXPOSURE AND EXPERIENCE LEVELS AS INDICATED BY YEAR-RANGE OF EXPERIENCE ​ ^ ^  YEARS  ^  EXPOSURE AND EXPERIENCE LEVELS AS INDICATED BY YEAR-RANGE OF EXPERIENCE ​ ^
 |  2-4  |Linux Terminal Server Project (LTSP) | |  2-4  |Linux Terminal Server Project (LTSP) |
-|  4-6  |XEN and ZEN, Amazon EC2/AWS, SAS SAN, Zimbra, WebCalendar,​ Mozilla Calendar, Oracle RAC, WebLogic, MS-SQL, Sybase, AoE NAS | +|  4-6  |Zimbra, WebCalendar,​ Mozilla Calendar, Oracle RAC, WebLogic, Sybase, AoE NAS | 
-|  6-8  |OpenVZ, Mac OS X (10.3-10.9),​ Linux (Ubuntu), Apple iCal, NeoOffice, wireless (WiMAX), Bugzilla, subversion, ​puppet (centralized configuration management),​ native IPv6 routing, BGP for IPv4 & IPv6 dual-stacked networks, DDoS mitigation, FiberChannel SAN((4Gb & 8Gb)), SCO OpenServer 5, GroupWise, BorderManager,​ ZENWorks, MS Access, Progress, Informix | +|  6-8  |puppet (centralized configuration management),​ native IPv6 routing, BGP for IPv4 & IPv6 dual-stacked networks, DDoS mitigation, MS-SQL, XEN and ZEN, Amazon EC2/AWS, SAS SAN, Mac OS X (10.3-10.9),​ wireless (WiMAX), Bugzilla, subversion, FiberChannel SAN((4Gb & 8Gb)), SCO OpenServer 5, GroupWise, BorderManager,​ ZENWorks, MS Access, Progress, Informix | 
-|  8-11  |Blade servers((IBM BladeCenter H and E chassis)), Telephony (VoIP, SIP/IAX2, Asterisk), Wiki (Twiki, MoinMoin, DokuWiki), NetWare 3.x-5.x, Solaris 8-10 (Intel & Sparc), Zimbra, OpenLDAP, Novell'​s NDS/​eDirectory,​ Office 97 & 2000 | +|  8-11  |Apple iCal, NeoOffice, OpenVZ, ​Blade servers((IBM BladeCenter H and E chassis)), Telephony (VoIP, SIP/IAX2, Asterisk), Wiki (Twiki, MoinMoin, DokuWiki), NetWare 3.x-5.x, Solaris 8-10 (Intel & Sparc), Zimbra, OpenLDAP, Novell'​s NDS/​eDirectory,​ Office 97 & 2000 | 
-| 11-15  |Linux (Debian, RedHat, SUSE & Slackware), MAC OS 7 & 8.5, Windows 2000/XP, djbdns, BIND, Apache, IIS, Snort IDS, logcheck, tripwire, OpenSSH, OpenOffice.org,​ AntiVirus (TrendMicro,​ Mcafee, Inoculan), Nessus, nmap, Backup (rsync, Veritas, NovaStor), Exim, Sendmail, Cyrus IMAP/POP3, MySQL, PostgreSQL, XMPP/​Jabber,​ SSL, S/MIME, PGP, Squid Proxy, Ethereal, VMWare, wireless (WiFi), Nagios, Smokeping, MRTG/SNMP, RequestTracker,​ mailing lists (MailMan & home-grown),​ Samba/SMB, IP QoS, IPv4 routing (RIP, BGP, OSPF); mesh, PtP & star topology VPNs (IPSec GRE/IKE & BorderManager),​ IPv6 Tunneling, MySQL, PostgreSQL, LAN & WAN IPX & IP tunneling (IPSec & IPX-tunnel),​ NetWare/​NCP,​ DOS 6.22/7, Windows 3.11/​95/​NT4,​ WaveLAN in switched & routed networks, ISDN, ARCServe, Adtran, & 3Com equipment, Tadiran Coral 1 & 3 PBX |+| 11-15  |Linux (Ubuntu), ​Linux (Debian, RedHat, SUSE & Slackware), MAC OS 7 & 8.5, Windows 2000/XP, djbdns, BIND, Apache, IIS, Snort IDS, logcheck, tripwire, OpenSSH, OpenOffice.org,​ AntiVirus (TrendMicro,​ Mcafee, Inoculan), Nessus, nmap, Backup (rsync, Veritas, NovaStor), Exim, Sendmail, Cyrus IMAP/POP3, MySQL, PostgreSQL, XMPP/​Jabber,​ SSL, S/MIME, PGP, Squid Proxy, Ethereal, VMWare, wireless (WiFi), Nagios, Smokeping, MRTG/SNMP, RequestTracker,​ mailing lists (MailMan & home-grown),​ Samba/SMB, IP QoS, IPv4 routing (RIP, BGP, OSPF); mesh, PtP & star topology VPNs (IPSec GRE/IKE & BorderManager),​ IPv6 Tunneling, MySQL, PostgreSQL, LAN & WAN IPX & IP tunneling (IPSec & IPX-tunnel),​ NetWare/​NCP,​ DOS 6.22/7, Windows 3.11/​95/​NT4,​ WaveLAN in switched & routed networks, ISDN, ARCServe, Adtran, & 3Com equipment, Tadiran Coral 1 & 3 PBX |
 |  15+  |LAN, MAN, WAN environments. DHCP (ISC, Cisco, Novell), NAT, IP firewalling,​ perl, Unix shell (BASH, sh, ksh), awk, sed, PHP, C, C++, SQL, HTML, JavaScript, Linux (Debian & Slackware), wired & wireless ethernet, T1, Frame Relay (PtP & PtMP), DSL (consumer), Cisco & HP networking equipment, data-center rack-mount environments| |  15+  |LAN, MAN, WAN environments. DHCP (ISC, Cisco, Novell), NAT, IP firewalling,​ perl, Unix shell (BASH, sh, ksh), awk, sed, PHP, C, C++, SQL, HTML, JavaScript, Linux (Debian & Slackware), wired & wireless ethernet, T1, Frame Relay (PtP & PtMP), DSL (consumer), Cisco & HP networking equipment, data-center rack-mount environments|
  
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   - Various non-profit organizations ranging from 75 to over 500 employees   - Various non-profit organizations ranging from 75 to over 500 employees
   - International clients include hundreds of small businesses and individuals.   - International clients include hundreds of small businesses and individuals.
-  - Local small businesses; accountants, ​tax professionals, ​lawyers, judges/​mediators,​ construction & remodeling contractors,​ creative design firms, publishing houses, real-estate agents, homeowners associations,​ retail stores.+  - Local small businessestax and accounting ​professionals, ​medical clinics, attorneys, judges/​mediators,​ construction & remodeling contractors,​ creative design firms, publishing houses, real-estate agents, homeowners associations,​ retail stores.
  
 === Contracts === === Contracts ===
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 **Portland, OR. Sept 2008 to June 2009** **Portland, OR. Sept 2008 to June 2009**
  
-//SAGE Level, Senior//. Managed internal and customer-owned infrastructure that serviced all organizational IT support needs, and a very diverse customer-base. Systems included firewalls, routers, switches, servers, desktops, and supporting services spread across 11 Linux systems (8 internal, 3 customer-owned),​ 2 Windows and 3 Asterisk phone systems under a business-hours availability plan. Primary accomplishments included:+**//SAGE Level, Senior//**. Managed internal and customer-owned infrastructure that serviced all organizational IT support needs, and a very diverse customer-base. Systems included firewalls, routers, switches, servers, desktops, and supporting services spread across 11 Linux systems (8 internal, 3 customer-owned),​ 2 Windows and 3 Asterisk phone systems under a business-hours availability plan. Primary accomplishments included:
   * Built & secured thin-terminal (LTSP) systems for K-12 (high school) and private-business environments,​ with between 20-60 active users.   * Built & secured thin-terminal (LTSP) systems for K-12 (high school) and private-business environments,​ with between 20-60 active users.
   * Built and managed Asterisk VoIP PBX systems that combined Analog/​POTS,​ T1 and SIP/IAX2 circuits, including multiple successful migrations to 100% VoIP.   * Built and managed Asterisk VoIP PBX systems that combined Analog/​POTS,​ T1 and SIP/IAX2 circuits, including multiple successful migrations to 100% VoIP.
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 **Portland, OR. Oct 2006 to Sept 2008** **Portland, OR. Oct 2006 to Sept 2008**
  
-//SAGE Level, Senior//. Responsible for all organizational IT support needs; management of entire infrastructure (firewalls, routers, switches, servers, desktops, & their services). Responsible for over 30 production servers (80% in colocation) under a 24/7/365 99.9% availability plan: 23 Linux, 5 Windows, 2 Mac OS 10.5 & an Asterisk phone system. Primary accomplishments include:+**//SAGE Level, Senior//**. Responsible for all organizational IT support needs; management of entire infrastructure (firewalls, routers, switches, servers, desktops, & their services). Responsible for over 30 production servers (80% in colocation) under a 24/7/365 99.9% availability plan: 23 Linux, 5 Windows, 2 Mac OS 10.5 & an Asterisk phone system. Primary accomplishments include:
   * Designed two, 50-node, hot/hot datacenters to meet 99.999% service availability needs.   * Designed two, 50-node, hot/hot datacenters to meet 99.999% service availability needs.
   * Significantly improved personal skills with Mac OS X, though daily management of OS X desktops and servers   * Significantly improved personal skills with Mac OS X, though daily management of OS X desktops and servers
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 **Portland, OR. June 1999 to Sept 2006** **Portland, OR. June 1999 to Sept 2006**
  
-//SAGE Level: Senior// ​(since October of 2001). Responsible for over 70 production servers (95% were in colocation or remote offices): 4 SCO, 54 Linux, 10 NetWare, 1 Solaris, 3 Windows servers, & 2 Tadiran phone systems, across 4 international,​ and 9 domestic (4 metro) offices, which were supported 24/7 under a 99.9% availability plan. Primary accomplishments included:+**//SAGE Level: Senior//since October of 2001**: Responsible for over 70 production servers (95% were in colocation or remote offices): 4 SCO, 54 Linux, 10 NetWare, 1 Solaris, 3 Windows servers, & 2 Tadiran phone systems, across 4 international,​ and 9 domestic (4 metro) offices, which were supported 24/7 under a 99.9% availability plan. Primary accomplishments included:
  
     * Developed, audited & implemented IT security policies     * Developed, audited & implemented IT security policies
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     * Migrated company from GroupWise to Cyrus IMAP, from private T1s to a mesh VPN, & from NetWare to Samba/SMB file servers. Designed & implemented anti-spam system, system-wide centralized backup, & ZENWorks environment. ​     * Migrated company from GroupWise to Cyrus IMAP, from private T1s to a mesh VPN, & from NetWare to Samba/SMB file servers. Designed & implemented anti-spam system, system-wide centralized backup, & ZENWorks environment. ​
  
-June 1999 to October 2001: Team administration (the Senior System Administrator and myself) of systems in 7 domestic (2 metro) and 2 international offices: 3 SCO, 3 Linux, 1 Solaris, 17 NetWare servers, a GroupWise system & a Tadiran phone system. As the sole backup to the senior systems administrator,​ I often shadowed his duties, and was also primarily responsible for:+**//SAGE Level: Intermediate//, ​June 1999 to October 2001**: Team administration (the Senior System Administrator and myself) of systems in 7 domestic (2 metro) and 2 international offices: 3 SCO, 3 Linux, 1 Solaris, 17 NetWare servers, a GroupWise system & a Tadiran phone system. As the sole backup to the senior systems administrator,​ I often shadowed his duties, and was also primarily responsible for:
  
     * Established & implemented software/​hardware inventories     * Established & implemented software/​hardware inventories
     * DNS & email services for 12 domains, webmastering 5 websites     * DNS & email services for 12 domains, webmastering 5 websites
-    * Developed & implemted ​a standardized desktop environment using ZENWorks +    * Developed & implemented ​a standardized desktop environment using ZENWorks 
-    * Workday helpdesk support for Windows NT4/2000/XP in a NetWare environment,​ 24/7 on-call 3rd -tier support ​+    * Workday helpdesk support for Windows NT4/2000/XP in a NetWare environment,​ 24/7 on-call 3rd -tier support 
 + 
 +===== District Computer/​PBX Technician, Parkrose School District ===== 
 +**Portland, OR. February 1996 to June 1999** 
 + 
 +**//SAGE Level: Junior//, September 1997 to June 1999**. Primarily responsible for development & maintenance of NetWare 4.11 network for the school district, while providing computer support & repair for approximately 300 workstations that serviced just above 2,000 users (students, classified and certified/​teaching staff). 
 +  * Repaired & upgraded software & hardware. 
 +  * Developed complete NAL/​ZENWorks implementation. 
 +  * Managed information services interns from June 1997 onwards. 
 +  * Trained certified and classified school district staff on use of applications & computing technologies. 
 +  * Webmaster & district database go-to person. 
 +  * Assisted in management of Tadiran Coral 1 & Coral 3 phone systems. 
 +  
 +**//SAGE Level: Novice//, prior to August 1997**. Primary responsibilities were limited to supporting only the High School'​s NetWare 4.11 network for staff & students, (approximately 1500 users & 200 workstations) & developing what we later deployed as a district-wide Novell NAL/​ZENWorks implementation. 
 + 
 +===== Exhibit Technician, Oregon Museum of Science & Industry (OMSI) ===== 
 +**Portland, OR. June 1992 to June 1996**  
 + 
 +Silly people would break exhibits, I'd fix them (with a smile). Scope of work included wielding a soldering iron and small-parts tools, ​ while leveraging low-level diagnostic equipment such as multimeters,​ frequency generators, sound processors, and oscilloscopes. 
 + 
 +====== Community & Professional Affiliations ======
 ===== Lecturer/​Teacher,​ Portland & Mount Hood Community Colleges (PCC & MHCC) ===== ===== Lecturer/​Teacher,​ Portland & Mount Hood Community Colleges (PCC & MHCC) =====
 **Portland, OR. November 1999 to current ** **Portland, OR. November 1999 to current **
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   * 2004: Systems monitoring; using Nagios & Smokeping to improve services   * 2004: Systems monitoring; using Nagios & Smokeping to improve services
   * 1999: VMWare technology; getting Linux & Windows to co-exist   * 1999: VMWare technology; getting Linux & Windows to co-exist
-===== District Computer/​PBX Technician, Parkrose School District ===== 
-**Portland, OR. February 1996 to June 1999** 
  
-//SAGE Level: Junior//. Primarily responsible for development & maintenance of NetWare 4.11 network for the school district, provided computer support & repair for approximately 300 workstations that serviced just above 2,000 users (students, administrative and certified/​teaching staff). Repaired & upgraded software & hardware. Developed complete NAL/​ZENWorks implementation. Managed information services interns from June 1997 onwards. Trained certified and administrative school district staff on use of applications & computing technologies. Webmaster & district database go-to person. Assisted in management of Tadiran Coral 1 & Coral 3 phone systems. Prior to August 1997 primary responsibilities were limited to supporting only the High School'​s NetWare 4.11 network for staff & students, (approximately 1500 users & 200 workstations) & developing the district-wide Novell NAL/​ZENWorks implementation. 
-===== Exhibit Technician, Oregon Museum of Science & Industry (OMSI) ===== 
-**Portland, OR. June 1992 to June 1996** ​ 
- 
-Silly people would break exhibits, I'd fix them (with a smile). 
- 
-====== Educational History ====== 
-===== City University, Vancouver WA ===== 
-2005-2006 Bachelor of Science 
-  * Computer Systems Networking & Telecommunications. 
-  * Degree not yet completed. 
-===== Mount Hood Community College, Gresham OR ===== 
-1997-2005 Associate of Arts 
-  * Computer Applications Specialist (part time student). 
-  * Transferred credits to City University before acquiring degree. 
-===== Clark County Vocational Skills Center, Vancouver WA ===== 
-1995-1997 
-  * Two-year Electro-Digital Technologies program. 
-  * Hewlett Packard Total Quality Commitment training. 
- 
-====== Certifications ====== 
-  * SAIR GNU/LINUX LCP 
-  * August 2000 Cisco CCNA, July 2001 
-  * Certified NetWare Administrator (CNA) 4.x, April 1997 
- 
-====== Professional Affiliations ====== 
 ===== PANUG (www.panug.org) ===== ===== PANUG (www.panug.org) =====
 1999 - 2008 1999 - 2008
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 2004 - present 2004 - present
   * SAGE is a USENIX special interest group for systems administrators.   * SAGE is a USENIX special interest group for systems administrators.
 +
 +====== Education and Certifications ======
 +  * SAIR GNU/LINUX LCP
 +  * August 2000 Cisco CCNA, July 2001
 +  * Certified NetWare Administrator (CNA) 4.x, April 1997
 +
 +===== City University, Vancouver WA =====
 +2005-2006 **Studied**:​ 110 credit hours((includes credit hours transferred from Mount Hood Community College)) completed towards Bachelor of Science in Computer Systems Networking & Telecommunications
 +  * Withdrew to focus on career, and development of speciality skills.
 +===== Mount Hood Community College, Gresham OR =====
 +1997-2005 **Studied**:​ Associate of Arts in Computer Applications Specialist Program
 +  * Transferred credit hours into City University.
 +===== Clark County Vocational Skills Center, Vancouver WA =====
 +1995-1997
 +  * **Certificate of Completion**:​ Electro-Digital Technologies,​ two year program
 +  * Hewlett Packard Total Quality Commissioning (TQC) training.
 +
 ====== Personal Interests & Hobbies ====== ====== Personal Interests & Hobbies ======
   * Group & Solo Randonneuring (long distance cycling) Within Oregon & Washington (since November 2007)   * Group & Solo Randonneuring (long distance cycling) Within Oregon & Washington (since November 2007)
   * Argentine Tango Dancing (2-10 hours/week) Within three states and seven countries (since July 2003)   * Argentine Tango Dancing (2-10 hours/week) Within three states and seven countries (since July 2003)
-  * Mechanical & Electrical Engineering (since 1990), personal equipment includes CNC, lathe, etc..+  * Mechanical & Electrical Engineering (since 1990), personal ​shop equipment includes ​metalworking ​CNC, lathe, MIG & plasma, 3D printer, etc. 
-  * Homeowner ​landlord (two rental units & local coordination responsibility ​of another eight rental ​units) ​Portland, OR (since ​July 2002)+  * Rental property owner manager since 2005, number ​of owned/​managed ​units varies from two (2to eight (8), dependent upon ongoing market trends.  
 +  * Homeowner ​since 2002
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